User Value in Healthcare

Trends

This article intends to be a support tool for the Healthcare development. Comparing the late user values with the residential sector. Healthcare real estate being made of immovable assets, refer to the property and the facilities.

Value Systems

Value is a criteria of standards of preference, serving as criteria for selection in action. ‘A value system is an organized set of preferential standards that are used in making selections’. In this context, the people values (as users) in real estate Residential and Healthcare in a certain location are part of a collective set of values.

User Value in Healthcare and Residence

User value in healthcare:

Cost: the compensation required from the user in terms of money, time and risk
Schedule: the delivery of costumer-valued services and features when and where required
Security: personal data protection, health procedure
Convenience: reduced preparation times, availability
Performance: quality features that enhance the costumer’s health status and self-esteem

Following P Mondal (2019), values associated with moral, stability, equality, respect for human dignity, individuality and social order are associated with HC and the involved expectation.

The user values of the Residential sector can change from country to country, given the cultural sense of possession and belonging within the household frame, incorporating:

The individual’s sense of protection and personal freedoms guarantee
A combination of motivational elements associated with the user background culture, leading to the user image.
Functional congruity, utility and a sense of appropriation
Aesthetics: relating to life style, identity and life quality
Cost: the users available resource to usufruct of a certain residence and its resilience

Comparing user values of the Healthcare and the Residential sectors:

In healthcare it’s implicit a service as part of the system’s performance. While in the residential sector the user acquire the right to usufruct an asset, incorporating or otherwise added-value services. Although, the built-in features are valuable for both sectors for convenience or functionality.
The individuals sense of protection and the real estate performance.
From a values management point of view, the cost being the compensation to acquire a healthcare or residential product is referred by its users. Cost of both products reflects the cost of property and what is built on it.